Refund Policy

1. All Sales Are Final

Due to the nature of digital training content, all purchases are non-refundable by default.

• When you enroll in a course, you gain access to proprietary content and resources. As a result, all sales are considered final unless specific conditions are met under our limited refund terms.

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2. Limited Refund Eligibility

We may issue a refund if your request meets all of the following criteria:

• The refund is requested prior to the first day of training/coursework
• The request includes a clear reason and identifying details.

To request a refund, email support@rietraining.com with the subject line “Refund Request” and provide all necessary details. Approval is not guaranteed and is determined at our sole discretion.

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3. Sharing and Disclosure

We do not sell or rent your data—ever.

We only share information with trusted service providers as necessary to operate our services, including:

• WAVE for secure payment processing
• Email platforms for course delivery and notifications
• Google Analytics for usage tracking and performance optimization

All third-party services are contractually required to protect your data and comply with relevant privacy laws.

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3. Non-Refundable Situations

Refunds will not be granted under any of the following conditions:

• Your course materials have already been printed and shipped to you.
• You changed your mind, lost interest, or forgot to use the course
• You violated our Terms of Service

“We do not provide refunds for full or partial course completion or loss of access due to user misconduct.”

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4. Refund Processing Time

If your refund is approved, it will be processed within 5–7 business days.

• Refunds will be issued via check minus that cost of transactional credit card fees if you paid by card.

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5. Contact Us

If you’re unsure whether you qualify or need help with your request, please contact us.

support@rietraining.com

https://rietraining.com